diff --git a/tilefy/src/plugins/chrome_extension.py b/tilefy/src/plugins/chrome_extension.py
index 5490136..14a9d5f 100644
--- a/tilefy/src/plugins/chrome_extension.py
+++ b/tilefy/src/plugins/chrome_extension.py
@@ -19,6 +19,9 @@ class ChromeExtension:
     def get(self):
         """get parsed users"""
         soup = self.get_soup()
+        if not soup:
+            return 0
+
         users = self.parse_field(soup)
 
         return users
@@ -26,14 +29,20 @@ class ChromeExtension:
     def get_soup(self):
         """get the soup"""
         url = f"https://chromewebstore.google.com/detail/tubearchivist-companion/{self.extension_id}?hl=en&authuser=0"  # noqa: E501
-        response = requests.get(url, headers=self.HEADERS)
+        response = requests.get(url, headers=self.HEADERS, timeout=30)
+        if not response.ok:
+            print(
+                f"failed to get {url}, {response.status_code} {response.text}"
+            )
+            return None
+
         soup = BeautifulSoup(response.text, "html.parser")
 
         return soup
 
     def parse_field(self, soup):
         """extract the number"""
-        char_field = soup.find("span", {"class": "e-f-ih"}).text
+        char_field = soup.find("div", {"class": "F9iKBc"}).text
         users = int(re.sub(r"[^\d]+", "", char_field))
 
         return users